Revocation Instructions

Right of Revocation

You have the right to revoke this contract within 14 days without further explanation. The right of revocation comprehends a time period of 14 days starting from the day in which you or a third party named by you, but not the deliverer, have or has taken possession of the goods. Concerning the delivery in parts, the right of revocation comprehends a time period of 14 days starting from the day in which you or a third party named by you, but not the deliverer, have or has taken possession of the last part of the delivery or last partial delivery.

Contracts concerning repeated deliveries over a defined time period can be revoked within 14 days starting from the day in which you or a third party named by you, but not the deliverer, have or has taken possession of the first incoming goods.

In order to make use of your right of revocation you must write to:
HOFA GmbH, Lußhardtstraße 1-3, 76689 Karlsdorf-Neuthard, Germany.
email: [email protected], Phone: +49 7251 3472-0, Fax: +49 7251 3472-300
and inform us via an unmistakable declaration (e.g. with a postal letter, a telefax or an email) about your revocation of the contract.
You may use this revocation form but may as well compose any other unmistakable declaration, which can also be filled in and transmitted electronically via our website. Should you use this possibility we will be able to send you an immediate confirmation (e.g. via email) of your revocation.
Your right of revocation is fulfilled as long as you send your declaration of your revocation before the end of the defined revocation period.

Consequences of Revocation

If you revoke this contract we are obliged to refund all payments including shipping costs (with exception of the costs generated by a way of delivery other than the cost-effective standard delivery offered by us) immediately and latest within 14 days starting from the day in which we receive your revocation declaration. For this refunding we use the same means of payment that have been originally used by you, in case no other agreement has been made; yet, no further fees will be charged for this repayment.

You have to return or turn in the goods immediately and in any case within 14 days starting from your declaration of revocation of the contract to:
HOFA GmbH, Lußhardtstraße 1-3, 76689 Karlsdorf-Neuthard, Germany.
email: [email protected], Tel.: +49 7251 3472-0, Fax: +49 7251 3472-300
The defined time period is maintained if you return the goods before the end of the 14 days period.

The customer bears all direct costs caused by the return of goods.
Depending on the type and way of shipment of the goods as well as on national or international shipment, the costs are estimated but will not exceed a maximum of 119.00 € incl. VAT per package delivered.

If the goods are ordered outside of the business premises and cannot be returned on normal ways by post due to its properties; and if the goods are delivered to the residence of the customer after the conclusion of the contract, we collect the goods and bear the costs.